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Why Can't The iPhone Proximity Sensor Tell That I'm On A Call?


Why isn't my iPhone screen going to sleep when I'm on a phone call?
- Asked by Leticia B. June 11th, 2012


If you have any type of protective screen on your iPhone you should try removing it. This may be interfering with the proximity sensor. If that doesn't help, you should considering making a Genius Bar appointment at the Apple Store to have your phone checked out.